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Frequently Asked Questions

Frequently Asked Questions


Each unit is inspected by management and maintenance to ensure any and all maintenance is completed before move-in.

Yes, we have maintenance on-site Monday-Friday and on call 24/7 for emergencies.

You can either call or email the office to submit a work order or you may submit a request through the online resident portal.

Once a request is made to the office or through the portal, maintenance will respond as quickly as possible given the nature of the request.

No, you do not. If you provide permission to enter, maintenance will complete the work ASAP.

If you have lost your unit keys, call the office during normal business hours and we will verify your identity and grant you access. If it is after hours, you will be required to call a locksmith.

You must return the unit back to management in the same condition that you received it in. If you painted an accent wall for instance, you're required to repaint or you will be charged.


We offer a 24/7 fitness center and laundry facility. A pool, spa, and BBQ grills.

Yes, uncovered spaces are first come, first serve and carports are $35 per month to rent.

The units do not have W/D hookup capability

Yes, our community is pet-friendly!

We have a $300 Pet Deposit, $150 is refundable. Pet rent is $30 per month.

We allow cats and dogs with an 80 lb weight restriction. There are also breed restrictions.

The standard appliances include a fridge, stove, dishwasher and microwave.

No, we do not offer furnished apartments at this time.

Yes, we do offer short-term leases.

Yes, we do offer corporate leases.

No, but we do offer a parcel locker room with 24/7 access.

The fitness center is open 24 hours.

We have a treadmill, elliptical, free weights, stretch bands, and FitX on Demand Video Workout.

Resident quiet hours are from 10 PM - 10 AM.


We accept walk-ins but to ensure you're not waiting to be helped, it is more efficient to book an appointment.

Very. Aside from Mondays, we have at least two people in the office.

You can complete an application online.

It can take anywhere from 24 - 72 hours.

We only require a $50 application fee per person (18+ years)

Remember to start or transfer your electrical service and transfer your mail service

You may make payment through the online portal or by check to the office.

Create a resident account and either manually pay each month or set up automatic payment.

Monthly fees include water, sewer, and trash ranging from $55-$75, insurance is $15, packages is $10, and pest is $3.

No, but it is recommended to protect your personal belongings.

Water, sewer & trash are the utilities included in your rent.

Call Tucson Electric Power to start electricity in your unit.

You may choose the provider of your choice but we do provide each unit with a COX modem so you do not have to pay for a modem.

The resident who referred you would receive a referral bonus of $200 in the form of a rent concession and would receive it after your first full month of residency.

Guests are welcome and must be accompanied by you to any of the common areas like the gym, pool, and laundry facility.

No, subleasing your unit is a violation of your lease agreement.

You will be required to provide a 30-day notice and pay a lease break fee of 1.5x the rent amount on the day you give notice.


Yes, there is a bus stop at the front of the community.

We are 1 mile from the Saguaro Vista Shopping Center.

Udall Dog Park is 2.6 miles from The Vintage Apartments.

Yes, we do have bike trails nearby.

Fry's is 1 mile from the community, Trader Joe's is 2.8 miles away and Park Place Mall is 4.2 miles away.


We are located on E Speedway Blvd between N Pantano Rd and N Camino Seco

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Our team is always ready to answer your questions.